Policies

Payment

Paypal and all major credit cards are accepted.

Shipping

Please allow 3-5 business days for ready-to-ship handcrafted items and DIY supplies.

Please allow 1-2 weeks for made to order handcrafted items.

Please allow 3-6 weeks for bulk welcome bags.

We ship USPS or UPS/Fed Ex.

Moko & Company is not responsible for lost or stolen items.

We will ship to the provided shipping address.

Tracking information will be emailed to you upon shipping.

Returns

DIY & Handmade Items:

Please refer to specific product page for return policy.

For returnable items: Returns must be made within 10 days of receipt in same condition as received.

Bulk Items:

We do not accept returns for custom bulk items. 

Shipping charges will not be refunded and buyer is responsible for return shipping costs unless Moko & Company is at fault for return reason.

Additional Information

Since our items are handcrafted there may be slight variances than seen in photos.