Policies

Payment

Paypal and all major credit cards are accepted.

Shipping

Please refer to product pages for product specific lead times.  We ship USPS or Fed Ex.

Moko & Company is not responsible for lost or stolen items.

We will ship to the provided shipping address.

Tracking information will be emailed to you upon shipping.

Drop Shipping

Certain items will ship directly from vendors.  When drop shipping, Moko & Company will send customer shipping information to vendor so orders can be fulfilled.

All tote bags will be made and shipped from our USA based manufacturer.  Customer shipping information will be provided to our manufacturer to fulfill tote bag orders.

Returns

Due to the custom nature of our products we are unable to accept returns, unless orders were processed incorrectly by Moko & Company.  In these cases, Moko and Company will work to replace such items.

Shipping charges will not be refunded and buyer is responsible for return shipping costs unless Moko & Company is at fault for return reason.

Additional Information

All of our products are made to order.  There may be slight variances in colors than seen in photos.