policies

Payment

Paypal and all major credit cards are accepted.

Shipping

Please refer to product pages for product specific lead times.  We ship USPS or Fed Ex.

Moko & Company is not responsible for lost or stolen items.

We will ship to the provided shipping address.

Tracking information will be emailed to you upon shipping.

Drop Shipping

Certain items will ship directly from vendors.  When drop shipping, Moko & Company will send customer shipping information to vendor so orders can be fulfilled.

Returns

Returns must be made within 10 days of receipt.

Returned items must be in the same condition they were sent in.  Damaged or used items will be returned  to the buyer without refund.

Please refer to product pages for product specific return policies.

Food items are final sale.

Custom items such as tote bags and state designs are final sale and will not be accepted as returns, unless orders were processed incorrectly by Moko & Company.  In these cases, Moko and Company will work to replace such items.

Shipping charges will not be refunded and buyer is responsible for return shipping costs unless Moko & Company is at fault for return reason.

Additional Information

All of our products are made to order.  There may be slight variances in colors and pattern placement than seen in photos.