Policies
Payment
Paypal and all major credit cards are accepted.
Shipping
Please allow 3-5 business days for ready-to-ship handcrafted items and DIY supplies.
Please allow 1-2 weeks for made to order handcrafted items.
Please allow 3-6 weeks for bulk welcome bags.
We ship USPS or UPS/Fed Ex.
Moko & Company is not responsible for lost or stolen items.
We will ship to the provided shipping address.
Tracking information will be emailed to you upon shipping.
Returns
DIY & Handmade Items:
Please refer to specific product page for return policy.
For returnable items: Returns must be made within 10 days of receipt in same condition as received.
Bulk Items:
We do not accept returns for custom bulk items.
Shipping charges will not be refunded and buyer is responsible for return shipping costs unless Moko & Company is at fault for return reason.
Additional Information
Since our items are handcrafted there may be slight variances than seen in photos.